Recruiter
Spyridoula Zineli
Recruiter
Spyridoula Zineli
Location
Brussels
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Salary
Not available
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Contract type
Permanent
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Industry
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About the role
On behalf of our client, an industry-leading IT services provider, offering innovative enterprise solutions to European Institutions, government agencies and international organizations, we are currently looking for Service desk agent to join their highly empowered team of dynamic and talented professionals based in Brussels.
Key Accountabilities
- User guidance and support regarding the use of information systems / ICT tools
- Follow on the incidents related to information systems
- Organize the reporting
- Follow-up of user requests
- Follow-up of bug reports
Knowledge, Skills & Experience
- Prove knowledge in end-user assistance and support of information systems
- Good IT skills
- Knowledge of wiki, collaborative sites, and social networks
- Excellent communication/writing skills
- Capable of integration in an international/multicultural environment, rapid self-starting ability, and experience in working in a team
- Ability to participate in multi-lingual meetings
- Able to use the office automation tools used in the Commission (MS-Office)
Benefits
- Competitive salary & benefits package
- Work with the latest technologies and industry experts
- Continuous training programs
- Further career opportunities and advancement