Recruiter

Nick Kyriazidis

itech
itech

Recruiter

Nick Kyriazidis

ADD

Service desk agent

ΚΩΔΙΚΟΣ: job00007181

Ημερομηνία Δημοσίευσης1 year ago
Περιοχή
Brussels
Μισθός
Not available
Τύπος Εργασίας
Permanent
Κλάδος
Περιοχή
Brussels
Μισθός
Not available
Τύπος Εργασίας
Permanent

Περιγραφή Θέσης

On behalf of our client, an industry-leading IT services provider, offering innovative enterprise solutions to European Institutions, government agencies and international organizations, we are currently looking for Service desk agent to join their highly empowered team of dynamic and talented professionals based in Brussels.
 
Key Accountabilities
 
 
  • User guidance and support regarding the use of information systems / ICT tools
  • Follow on the incidents related to information systems
  • Organize the reporting
  • Follow-up of user requests
  • Follow-up of bug reports
 
Knowledge, Skills & Experience
 
  • Prove knowledge in end-user assistance and support of information systems
  • Good IT skills
  • Knowledge of wiki, collaborative sites, and social networks
  • Excellent communication/writing skills
  • Capable of integration in an international/multicultural environment, rapid self-starting ability, and experience in working in a team
  • Ability to participate in multi-lingual meetings
  • Able to use the office automation tools used in the Commission (MS-Office)
 

Benefits

 

  • Competitive salary & benefits package
  • Work with the latest technologies and industry experts
  • Continuous training programs
  • Further career opportunities and advancement